Six engagements across government, SMB, and agency work. No vanity metrics — every number here is tied to an outcome a CFO would sign off on. Bilingual delivery when it was needed.
Deployed a bilingual conversational agent for constituent services across permits, code enforcement, and public works. The model was fine-tuned on 8 years of case history and wired into the city's existing ticketing system. Went live in 11 weeks.
Designed a production-grade creative ops stack for a 14-person boutique agency. Bespoke prompt libraries, client-specific model fine-tuning, and a review queue that keeps strategists in the loop. Every asset is auditable back to the brief.
Regional hardware chain with 7 stores and a shrinking margin. Built a demand forecasting system that reads store-level POS, weather, and construction permits. Store managers get a weekly restock plan in Spanish, one-click approve or override.
Primary care network struggling with front-desk turnover. Deployed a HIPAA-aligned triage assistant for patient intake — Spanish and English, audio and text. Reclaimed 18 hours of nurse time per location per week.
Board had seen two prior AI strategies collapse. We ran a focused discovery: interviewed 42 internal staff and 6 industry peers, built a prioritized roadmap with named owners and unit economics. Defended it to a skeptical board. Shipped on schedule.
Regional bank with a small compliance team drowning in regulatory reviews. Built a first-pass document classifier with a human-in-the-loop review queue. Every decision is explainable, logged, and reviewable by the regulator.
We take two new clients a quarter. First conversation is free — we'll tell you whether we can help within 30 minutes.
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